How to update the BlackBerry Device Software through the web
To perform a web-based BlackBerry Device Software update, complete the
following steps:
1. Connect the BlackBerry smartphone to the computer using a USB connection.
2. On the computer, navigate to the BlackBerry Device Software updates web site.
3. Click Check for Updates.
4. If the Application Loader tool is not installed on the computer, complete the following steps:
a. In the File Download - Security Warning dialog box, click Run.
b. In the Internet Explorer - Security
Warning dialog box, click Run.
c. When prompted, restart the computer.
d. On the computer, navigate to the BlackBerry Device Software updates web site.
5. Click Check for Updates.
6. In the Unlock BlackBerry device dialog box, type the password for the BlackBerry smartphone.
7. Click OK.
8. If an update is available, the following will be displayed:
An updated version of BlackBerry® Device Software is available. Do you want to install the update?
If updating to the latest version of
BlackBerry Device Software Click Get
update. If reloading the same version of the BlackBerry Device Software, Click View other versions and then select the Current Version and click Install.
1. Connect the BlackBerry smartphone to the computer using a USB connection.
2. On the computer, navigate to the BlackBerry Device Software updates web site.
3. Click Check for Updates.
4. If the Application Loader tool is not installed on the computer, complete the following steps:
a. In the File Download - Security Warning dialog box, click Run.
b. In the Internet Explorer - Security
Warning dialog box, click Run.
c. When prompted, restart the computer.
d. On the computer, navigate to the BlackBerry Device Software updates web site.
5. Click Check for Updates.
6. In the Unlock BlackBerry device dialog box, type the password for the BlackBerry smartphone.
7. Click OK.
8. If an update is available, the following will be displayed:
An updated version of BlackBerry® Device Software is available. Do you want to install the update?
If updating to the latest version of
BlackBerry Device Software Click Get
update. If reloading the same version of the BlackBerry Device Software, Click View other versions and then select the Current Version and click Install.
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